If you wish to return your product, you may do so within 180 days of delivery. To start the return process, simply send the item back to the address provided below. Once we receive and inspect the returned product, we will begin processing your refund.
To request a refund, please make sure to submit your request within 180 days of receiving your order. When doing so, kindly confirm the shipping date listed on your package.
Return shipping costs will be covered by the vendor. However, please note that VertiFree is not responsible for the shipping or refund process.
To request a refund, please email us at:
📧 support@vertifree.com
Please send your returned item to:
🏠 19655 E 35th Dr #100, Aurora, CO 80011, USA
Important: The retailer may not reimburse the cost of the return shipment.
How to Qualify for a Refund
Please follow these steps:
Step 1: Complete the returns and refund form included in your package.
Step 2: Send the product to the return address listed above.
Step 3: Allow us some time to carefully process your return. We will send you a confirmation email with the details of your refund once your request has been approved. The refund will then be processed promptly.
